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 Wool marketing 'effectively dead' for past 20yrs 

Wool marketing 'effectively dead' for past 20yrs

20 Sep, 2009 02:00 AM
KLAUS Steger, the managing director of the world’s largest worsted wool spinning company, Suedwolle, believes the changed world economy calls for a new global strategy for marketing wool.

His German group's model of a global wool company has been built in response to an evolving world economy

A trip to Australia has given Klaus Steger a rare chance to visit his blue ribbon Western District grazing property in Victoria, a property he bought in 2002 to gain a clearer insight into the production of wool.

The showcase property, Mount Hesse, Winchelsea, runs 20,000 Merino sheep in good years – the last of the crossbred ewes having been offloaded last year after their calculations showed wool as having superior returns.

A trip to Australia gives Klaus Steger a rare chance to visit his blue ribbon Western District grazing property in Victoria, a property he bought in 2002 to gain a clearer insight into the production of wool.

The showcase property, Mount Hesse, Winchelsea, runs 20,000 Merino sheep in good years – the last of the crossbred ewes having been offloaded last year after their calculations showed wool as having superior returns.

But while he’s adamant that Merino sheep and the wool they produce have a profitable future, the global financial crises, and the conscientious consumer spending it created, has hit his business hard.

The only way to recover consumer interest, he says, is to take a global approach to marketing wool.

Talking to Mr Steger about the wool industry often elicits a lesson in globalisation.

Klaus Steger has been the driver behind relocating Suedwolle’s manufacturing business from Germany to China, for instance.

Indeed, under his control Suedwolle has diversified to having three wool brands, offices scattered across Europe and China and a business structure that adheres to a strict code of environmental best practice.

But Mr Steger is less interested in talking about the way individual wool companies have operated as he is about the need for a global collective approach to marketing wool.

“When the past International Wool Secretariat (IWS) hammered the wool message into the consciousness of consumers they did a good a job,” Mr Steger told Rural Press on a visit to Australia last week.

“But after the disappearance of the wool pricing system they (formerly The Woolmark Company) were accused of not spending money effectively but, as I remember it, they were never asked to spend it effectively.”

The result of ceasing this persistent wool campaign, he says, was that wool marketing has effectively been dead for the past two decades.

And while wool slipped out of the picture “man-made fibres kept up their marketing efforts”.

The legacy, he says, is that everybody knows about the attributes of polyester and viscose, but not about those of wool.

“Australian Wool Innovation (AWI) is cautiously restarting but it takes a very long time to bring back wool into the consciousnesses of consumers,” Mr Steger said.

Managing director of Suedwolle for 20 years, he has long argued the need for constant generic marketing of wool, that globalisation has changed the way business is done, that a fractured international wool community cannot continue.

In the wake of the global credit crisis, he reasons that there has never been a more urgent time than now to build up confidence at the retail level.

“The efforts that are going on are not working,” he says.

“We are all struggling and we need to somehow get a body that involves everyone - personally I think this should be the goal of the industry.”

Mr Steger says he put this to the new AWI board when it was elected last year but the response he was given was not one that agreed with his sentiment.

Mr Steger maintains the only way producers are ever going to get better returns for their product is by educating today’s consumers about the benefits of wool and its renewable, natural and performance qualities.

Giving brands and retailers the confidence that consumers will buy wool and then getting wool on the store shelf is the objective.

”Consumers only buy what they find on the shelf,” he says simply.

With the world’s fashion and retail houses tightening their belts, more and more wool insiders, and processors, have been spruiking the same views.

As the new chief executive of The Australian Wool Innovation, Brenda McGahan, recently said: “It’s time to light the fire of consumers.”

UK processor Laurence Modiano, could have been quoting Mr Steger, when he, too, argued for a marketing campaign which made a wool “front of mind again”.

“No other fibre comes close to wool – it’s so full of elegance, quality and technical superiority, technical performance and above all beauty,” he says.

“We owe it to ourselves to do everything we can to make the world that is so ignorant to it, aware of this again.”

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Mr Steger is completely correct. No effective wool marketing or promotion for 20 years. No wonder wool is struggling.
Posted by jim hawkins, 20/09/2009 2:59:58 PM
Blind Freddy knows that. In the days of the wool corporation, large amounts were spent on promotion with good results, but promotion shouldn't be left to the grower only.
Posted by R, 21/09/2009 5:36:50 AM
We need people like Mr Steger on AWI. They have the expertise and knowledge to sell wool.
Posted by Helen Clark, 21/09/2009 6:44:14 AM
Wow, and now a “can do” international processer that adapts his business to changing circumstances and meets his customer's demands. Another breath of much-needed fresh air with not a hint of pleading for hand outs but a much-welcomed call for a global collective approach to marketing wool. My guess is Australian wool producers will need to respond in a similar manner to domestic and world market forces or risk being sidelined into obscurity.
Posted by James Kennedy, 21/09/2009 11:31:21 AM
Mr Steger does a great job but he could help Australian wool growers by purchasing all his wool through supply agreements (rather than just a small percentage) thus ensuring more stability in the price. Also, just imagine if Suedwolle was able to work directly with passionate grower groups who were able to put their 2% levy to use in marketing areas where they saw real value.
Posted by Sir George, 21/09/2009 3:13:07 PM
This is great comment. Having been brought up on a stud sheep farm I have been struggling to enthuse those who I mix with to buy wool. The marketing has to improve and don't use the excuse that the flock numbers are down as we need to get in there regardless and promote what we have. Get the price up on what we have and make farming a more realistic profession and that will keep those on the land where they are.
Posted by she's my ute, 21/09/2009 4:24:32 PM
Great to see Mr Steger talking about wool global marketing campaigns, and doing so together with partners in the EU, something that has been sadly lacking in the past. The past 5 years has been dominated by court cases, poor leadership and inward looking Australian based R&D. What a disaster for wool, and something that growers reacted to last November. Thankyou Mr Steger for some fresh air and sunlight.
Posted by jim hawkins, 22/09/2009 8:02:50 AM
Someone with a little vision! One thing is for sure, with wool's cottage industry status there is a clean slate to start with. There is a lot of work to do with the average person that walks down the street having no ability to distinguish between what is a good or poor quality fabric for starters, they have swallowed "fashionable labels are quality" hook line and sinker, maybe something for us to work with not against.
Posted by wether or not, 22/09/2009 12:40:23 PM
Jim Hawkins, look at the facts. The first AWGA approved board was dumped by shareholders after being given years to demonstrate value to its wool levy payers. You claim the McLachlan board was a disaster. The current AWGA board will have been given nearly a year to stump up with a coherent marketing proposal and can’t even agree on that with the CEO. That’s eight expensive, long and painful years of unfulfilled trust, not five as you claim. This producer is not willing to give your AWGA mates another three years to muddle around, upsetting international retailers and the like getting it right to Martin Oppenheimer's questionable level of satisfaction. Times up, vote zero and bring in a receiver to wind up this expensive experiment called AWI immediately.
Posted by piece maker, 23/09/2009 7:14:27 AM

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“We have not taken advantage of the globalisation of the selling side (of wool),” Klaus Steger, managing director of Suedwolle, at his Winchelsea property Mount Hesse.
“We have not taken advantage of the globalisation of the selling side (of wool),” Klaus Steger, managing director of Suedwolle, at his Winchelsea property Mount Hesse.
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